Enter and view: Rheola care centre

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Summary of report content

This is an enter and view published by Healthwatch Cambridgeshire and Healthwatch Peterbrough, 7 May, 2017.

It is not known how many people were spoken to.

Summary of key findings:

Including residents’ home-grown foods in the menu. We noted the activities programme included a residents’gardening club. It would be a good idea if this could include the residents growing some of their own vegetables,for example, tomatoes, beans and peas, which could then be picked and eatenat meal times.

A member of staff joining the residents for a meal. In the dining room,there was little conversation between the residents. A staff member chatted to residentswhilst serving the food. If staffing allows,we recommend a carer to have their meal with the residents to help provide conversation and interest.

Developing some activities to talk about food and drink choices with the residents. We recognise the importance of engagement and participation of residents in their lives and care. Would it be possible to include activities to talk about food and drink choices to get residents interested and make them aware of the importance of nutritious food and fluid in-take?

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General details

Local Healthwatch
Healthwatch Cambridgeshire
Healthwatch Peterborough
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Other

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Excelcare Holdings

Details of people who shared their views

Number of people who shared their views
0
Age group
All
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Not known
Did you find this attached report useful?
0
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