Long Term Plan Greater Manchester Dementia Report

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Summary of report content

The 10 local Healthwatch in the Greater Manchester area engaged 67 people who gave feedback on dementia services. This was part of the network-wide NHS Long Term Plan (LTP) project. 

The report found that long waiting times for a diagnosis negatively impacted people's experiences of dementia services. A number of people felt they had been given a diagnosis and then left to ‘fend for themselves.’ There was much variation between areas in terms of post-diagnosis support. Carers and family members also reported feeling the benefits of attending groups for peer support, friendship and to trade information and tips. It was highlighted that staff need more specialist knowledge about dementia and integrated skills. A small amount of respondents had used digital services and felt that they were not good for people with dementia. 

The Greater Manchester Health and Social Care (GMHSC) Partnership responded to this report. 

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General details

Local Healthwatch
Healthwatch Bolton
Healthwatch Bury
Healthwatch Manchester
Healthwatch Oldham
Healthwatch Rochdale
Healthwatch Salford
Healthwatch Stockport
Healthwatch Tameside
Healthwatch Trafford
Healthwatch Wigan
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Communication with patients; treatment explanation; verbal advice
Remote appointments and digital services
Written information, guidance and publicity
Caring, kindness, respect and dignity
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
Yes
Name(s) of the partner organisation(s)
NHS England
Primary research method used
Focus group
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Memory clinic
Other

Details of people who shared their views

Number of people who shared their views
67
Age group
All
Gender
All
Ethnicity
All
Sexual orientation
Not known
Does this report feature carers?
Yes
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