Enter and view: Stenson Court Care Home

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Summary of report content

Healthwatch Doncaster conducted an Enter and View visit to Stenson Court Care Home on 15th May 2019. The Healthwatch Doncaster Enter and View Planning Group met to discuss the methodology for the visit. A checklist was devised outlining key observation areas. During the visit the group split into pairs and had free access to communal areas of the home. Two members of the team discreetly observed activities and the start of the lunchtime process.

Healthwatch felt the home had a caring, supportive and friendly atmosphere. Residents seemed happy and well cared for. They observed excellent interactions between staff and residents. 

Healthwatch provided recommendations, including: ensuring alarm pulls in toilets are free hanging and to replace residents' toilet seats and grab rails with coloured ones. This report contains a service provider response. 

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General details

Local Healthwatch
Healthwatch Doncaster
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Building, Decor and Facilities, including health and safety
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Food, nutrition and catering
Written information, guidance and publicity
Lifestyle and wellbeing; wider determinants of health
Caring, kindness, respect and dignity
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Stenson Court Care Home

Details of people who shared their views

Number of people who shared their views
0
Age group
All
Gender
All
Ethnicity
All
Sexual orientation
Not known
Does this report feature carers?
Not known
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