Enter and view: Woodlea Care Home

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Summary of report content

On 17th March 2019, Healthwatch Doncaster undertook an Enter and View visit to the Woodlea care Home to build a picture of the quality and range of care provision in Doncaster from a resident’s perspective. Following the meeting of the Planning Group, the group decided that observation sheets would be used throughout the visit to capture the required information.

The home had 26 residents, 5 of whom have dementia. The report found that the home had a caring, homely atmosphere; interactions between staff and residents were very good; the environment was clean and tidy; an impressive inter-generational interaction had been developed with the nearby nursery. The home also had links with a GP practice that did a “ward round” weekly and a Mobile Care Monitoring system was in place in the home.

The report was overall very positive but made some small recommendations for further improvement: to make the resident’s toilets have contrasting colour toilet seats and dementia friendly signage on doors; to extend down the alarm cords to a few centimetres from floor level so they are accessible in the event of a fall; to untie the cords in the toilets. The providers responded to the recommendations by ordering contrasting coloured toilet seats and extending all the alarm cords

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General details

Local Healthwatch
Healthwatch Doncaster
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Building, Decor and Facilities, including health and safety
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Complaints
Food, nutrition and catering
Caring, kindness, respect and dignity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Name(s) of the partner organisation(s)
No
Primary research method used
Observation (eg Enter and View)
Interviews
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced/Unannounced

Details of health and care services included in the report

Details of health and care services included in the report
Care home

Details of people who shared their views

Number of people who shared their views
5
Age group
All
Gender
All
Sexual orientation
Not known
Does this report feature carers?
Yes
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