Enter and view: Hawthorne Medical Centre Swindon
Download (PDF 1.33 MB)Summary of report content
This was an announced Enter and View visit.
HW Swindon have commissioned SAM to undertake this work and the Quality Checkers were looking at the surgery primarily through the eyes of people living with a learning disability or on the autistic spectrum.
Sometimes Enter & View visits are an opportunity to see and hear about good practice and tell others too.
full set of recommendations is on page 15-17.
Consideration should be given to signage and access.
Consideration should be given throughout to the provision of information, its format and display particularly in relation to Easy read documents and the Accessible Information Standard.
Consideration should be given to the points raised in the discussion with patients and staff.