Dental service provision in Sefton care homes

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Summary of report content

Healthwatch Sefton emailed a survey to all care homes across Sefton from January to May 2018. The aim of the survey was to investigate the experiences of dental services for residents in care homes, in terms of what worked well and what needed to be improved. Twelve care home providers completed the dental survey.

The report found that the majority of residents in home were not registered with a dentist. It was highlighted that most of the dentist practices are not easily accessible for elderly patients and that no respondents could name any dementia friendly dentists. It was reported that most dentists will not do community/home visits to see patients who are unable to leave the home.

Healthwatch Sefton recommended that the report be shared with NHS England to ensure they have access to this information and can begin to make plans for Dementia Friendly Practices. They recommended that information regarding home visit protocols and NHS dentists in Sefton be shared by NHS England. It was highlighted that feedback should be continually collected from care homes and that issues raised by members can be addressed.

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General details

Local Healthwatch
Healthwatch Sefton
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Administration (records, letters, results)
Booking appointments
Caring, kindness, respect and dignity
Parking and transport
Quality of treatment
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey

Details of health and care services included in the report

Details of health and care services included in the report
Care home

Details of people who shared their views

Number of people who shared their views
12
Age group
All
Gender
All
Ethnicity
All
Sexual orientation
Not known
Does this report feature carers?
No
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