Mental health support, an overview of our future work

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Summary of report content

This briefing sets out Healthwatch England's plan of action on mental health and how the Healthwatch network and stakeholders can get involved.  It is based on an analysis of 34,000 people's experiences.

Our aim is to provide a robust evidence base on people's experiences of mental health care at different stages of life.

Over the course of the project we will:

  • Look at the mental health support people want, from childhood to old age, focussing on the key stages of life when people need support
  • Examine how people from different sections of the community experience life with a mental health condition to highlight inequalities in mental health support
  • Identify solutions which do not treat mental health in isolation and which seek to address the broader needs individuals may have, including how social networks, relationships, housing, employment and finance can significantly affect recovery.

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General details

Local Healthwatch
Healthwatch England
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Healthwatch England Thematic Review
Key themes
Access to services
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Diagnosis
Health inequality
Integration of services and communication between professionals
Lifestyle and wellbeing; wider determinants of health
Referrals
Service organisation, delivery, change and closure
Staffing - levels and training
Waiting for appointments or treatment; waiting lists for treatment
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Child and Adolescent Mental Health Services (CAMHS) and Targeted Mental Health in Schools Services (TaMHS)
Community Mental Health Team (CMHT) and specialist MH services
Eating Disorder Clinics and Services
General Practice (GP)
Mental health crisis service

Details of people who shared their views

Number of people who shared their views
34000
Pregnancy/maternity
Currently pregnant
Given birth in the last 26 weeks
Types of disabilities
Mental health condition
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