Annual report 2017/18
Download (PDF 2.22 MB)Summary of report content
Healthwatch Herefordshire report on their key achievements during 2017/18. During this period they:
- gave 293 people information and advice
- published six reports
- Spoke to 537 people on children's dental health
Would you like to look at:
General details
Local Healthwatch
Healthwatch Herefordshire
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Annual Report
Key themes
Access to services
Booking appointments
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Complaints
Diagnosis
Discharge
Food, nutrition and catering
Health inequality
Integration of services and communication between professionals
Lifestyle and wellbeing; wider determinants of health
Medication, prescriptions and dispensing
Waiting for appointments or treatment; waiting lists for treatment
Written information, guidance and publicity
Methodology and approach
Was the work undertaken in partnership with another organisation?
No
Primary research method used
Consultation
Deliberative event
Engagement event
General feedback
Interviews
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced/Unannounced
Details of health and care services included in the report
Details of health and care services included in the report
Adult social care, including care packages and social workers
Dentist
Ear, nose and throat, audiology and maxillofacial services
Emergency department (inc A&E)
General Practice (GP)
Home care/domiciliary care including personal assistants and personal budgets
Inpatient care/General inpatients
Memory clinic
Mental health crisis service
NHS 111
Other
Palliative/end of life care
Services for people with drug, alcohol and other addictions
Services for people with a learning disability
Name of service provider
various providers
Details of people who shared their views
Number of people who shared their views
293
Age group
All
Gender
All
Ethnicity
All
Sexual orientation
Not known
Does this report feature carers?
Yes
Seldom heard groups
People with or recovering from addictions