Annual report 2017/18
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General details
Local Healthwatch
Healthwatch Wiltshire
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Annual Report
Key themes
Access to services
Follow-on treatment and continuity of care
Diagnosis
Health inequality
Written information, guidance and publicity
Integration of services and communication between professionals
Medication, prescriptions and dispensing
Caring, kindness, respect and dignity
Staffing - levels and training
Quality of treatment
Service organisation, delivery, change and closure
Waiting times- punctuality and queuing on arrival
Waiting for appointments or treatment; waiting lists for treatment
Methodology and approach
Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event
Observation (eg Enter and View)
Survey
General feedback
Details of health and care services included in the report
Details of health and care services included in the report
Dentist
General Practice (GP)
Urgent primary care, including Urgent Treatment Centres, walk-in care, out of hours GP services, minor injury and treatment centres
Oncology and cancer care
Memory clinic
General outpatients and hospital-based consultants
Emergency department (inc A&E)
Name of service provider
various providers
Details of people who shared their views
Number of people who shared their views
0
Age group
All
Gender
All
Ethnicity
All
Sexual orientation
Not known
Types of disabilities
Sensory impairment
Types of long term conditions
Cancer
Does this report feature carers?
Yes