Views and experiences of health and social care in Northamptonshire: cancer, diabetes and dementia
Download (PDF 2.85 MB)Summary of report content
Between October 2015 and January 2016 Healthwatch Northamptonshire carried out their annual ‘Make Your Voice Count’ campaign. A total of 1,492 people participated in the survey campaign; of those, 1,098 people successfully completed and returned a qualifying survey telling us about their own or a family member’s experiences of local services and their views on how things could be made better.
Part of the survey was commissioned by Nene Clinical Commissioning Group (Nene CCG) to find out about local people’s experiences of diabetes, cancer and dementia services as well as what people thought would improve their experience of health and social care, would help support people with long term conditions, and would help people to be better informed. This report focuses on these sections of the survey.
Key findings:
81% of cancer experiences were good
76% of diabetes experiences were good
72% of dementia experiences were good
Improving the support offered to patients and carers and improving communication were the most common suggestions, including providing more home care, more support for carers, more support groups and more or better information and education.
Being able to get an appointment in a reasonable timeframe was the most common suggestion for improving the user experience of health and care services.