Enter and view: Alton Street Surgery
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General details
Local Healthwatch
Healthwatch Herefordshire
Publication date
Date evidence capture began
Type of report
Enter and View
Key themes
Access to services
Building, Decor and Facilities, including health and safety
Communication with patients; treatment explanation; verbal advice
Complaints
Caring, kindness, respect and dignity
Staffing - levels and training
Methodology and approach
Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced
Details of health and care services included in the report
Details of health and care services included in the report
General Practice (GP)
Name of service provider
Alton Street Surgery
Details of people who shared their views
Number of people who shared their views
16
Age group
All
Does this report feature carers?
Yes