Your voice: pharmacies in Lancashire
Download (PDF 4.8 MB)Summary of report content
Healthwatch Lancashire, Healthwatch Blackpool and Healthwatch Blackburn with Darwen were approached to help Community Pharmacy Lancashire gain feedback on their pharmacy services to the public across Lancashire. The three local Healthwatch collaborated and developed a programme of work which ran from January 2017 to March 2017. This report was published November, 2017.
The three local Healthwatch spoke to people in a selection of community pharmacies across Lancashire:
• 24 different pharmacies were visited across the county of Lancashire, including Blackpool and Blackburn with Darwen.
• A broad range of community pharmacies were visited, including those found in health centres, shopping centres, high streets, supermarkets and housing estates.
• 326 people shared their views and experiences.
key topics include: Why did people chose that pharmacy, awareness of services, quality of care, impact on other services, the electronic prescription service.