Quick poll survey: your views about GP services 2017

Healthwatch Leicestershire conducted a survey that promoted during August and September 2017 via newsletters, E-news, website and social media channels. The office also made the survey available face-to-face at general engagement events.

In total, Healthwatch Leicestershire received 240 responses to the survey.

There were recommendations in this report.

• More promotion of online GP services especially how to book appointments.

• Consider providing more appointments with a health care professionals as all but a small minority of respondents said they would not mind seeing a Specialist Nurse instead of a GP.

• When making referrals it would be helpful to provide information on expected waiting times to manage patient expectations and support the patient on what to do if it takes longer.

• Publicise and make information about support for Carers more accessible in GP practices and encourage patients to information their GP if they are a Carer.

There were no follow up actions in this report.