Home care services: A report based on local peoples' experiences
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General details
Local Healthwatch
Healthwatch York
Publication date
Type of report
Report
Key themes
Communication with patients; treatment explanation; verbal advice
Follow-on treatment and continuity of care
Written information, guidance and publicity
Public consultation and engagement
Caring, kindness, respect and dignity
Staffing - levels and training
Service organisation, delivery, change and closure
Waiting for appointments or treatment; waiting lists for treatment
Methodology and approach
Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A
Details of health and care services included in the report
Details of health and care services included in the report
Home care/domiciliary care including personal assistants and personal budgets
Details of people who shared their views
Number of people who shared their views
31
Age group
All
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Yes