Quarterly overview of Healthwatch Warrington's activities: July - September 2017

Download (PDF 690.87 KB)

Summary of report content

Healthwatch Warrington report on their activities during the period July to September 2017.  During this period they:

  • Published a summary enter and view report on GP access
  • Started a project on people's experience of pharmacies
  • Continued to work on men's health
  • Conducted three enter and view visits and published four enter and view reports
  • Attended a number of public and partner events and partnership networking opportunities
  • Continued to engage the public and stakeholders via social media and e-bulletins
  • Reported on key themes in their data from 82 people which included communication, staffing levels and access to services
  • Reported on key themes in their advocacy data

Would you like to look at:

General details

Local Healthwatch
Healthwatch Warrington
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Administration (records, letters, results)
Booking appointments
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Dentist
General Practice (GP)
Hospital services- not stated
Pharmacy

Details of people who shared their views

Number of people who shared their views
82
Did you find this attached report useful?
0
No votes have been submitted yet.