Enter and view: Lyme Green Hall Care Home, Cheshire East

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Summary of report content

Healthwatch Cheshire conducted an Enter and View on Lyme Green Hall Care Home in Macclesfield, Cheshire, a care home which provides residential, respite and day care for up to 56 residents.

The visit was conducted on 5th July 2017 and was part of Healthwatch Cheshire’s enter and view schedule.

Observation by the enter and view representatives reported that:

The residents had mixed comments about the care home, the general comments being positive while the residents feeling that there were not enough activities, few relative visits and even though “the staff are wonderful – really good and patient”, the home requires more staff.

Recommendations were made by the enter and view team and placed in the report, however, the provider of the service did not give any feedback.

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General details

Local Healthwatch
Healthwatch Cheshire East
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Access to services
Building, Decor and Facilities, including health and safety
Communication with patients; treatment explanation; verbal advice
Food, nutrition and catering
Caring, kindness, respect and dignity
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Rehabilitation/enablement
Care home

Details of people who shared their views

Number of people who shared their views
0
Age group
All
Gender
All
Sexual orientation
Not known
Does this report feature carers?
No
Did you find this attached report useful?
0
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