Enter and view: Chesham Bois Manor, Buckinghamshire
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Healthwatch Buckinghamshire conducted an Enter and View at Chesham Bois Manor, a residential care home in Buckinghamshire, which provides residential care for up to 48 residents. The home is split into 3 units, with 2 of the units for residents living with higher needs and the other for those with low needs.
The visit was conducted on 4th September 2017 when 7 residents, 8 members of staff and 2 visitors were asked for their views. The visit was unannounced on the day but the care home did receive 2 weeks notice that the visit was taking place.
Observation by the enter and view representatives reported that:
Chesham Bois Manor demonstrated good standards of care regarding dignity and respect
There was praise by residents and visitors for the care which was being delivered.
The refurbishment taking place to improve facilities appeared to be affecting some aspects of life in the home.
The residents were really happy with the care they received at the home which is shown by the positive comments made about the staff.
After the visit, Healthwatch Buckinghamshire did give some recommendations which the service manager gave feedback stating that they had addressed these.