Urgent Care at Pontefract Hospital 2017
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Healthwatch Wakefield conducted a survey with local people about proposed changes to the accident and emergency service at Pontefract Hospital in 2017.
A total 2078 people were engaged with through a survey that was promoted in a variety of online and face to face methods.
Key findings were:
- People want 24 hour urgent or emergency care provision at Pontefract Hospital, and they have significant concerns about the consequences of any reduction in current provision.
- There is widespread confusion over what services Pontefract Hospital currently provides.
- People are disappointed at the perceived insufficient use of an expensive, purpose-built hospital facility at Pontefract when it is so valuable to the local community.
- There is evidence in this survey that the majority of people are aware what constitutes an emergency or accident, and would choose to access alternative care (e.g. same day GP appointment) if appropriate for their condition and if available in a timely way.
There are no recommendations in this report.
However the key findings as above serve as the information required for the CCG.
There are follow up actions in this report. This relates to the findings being taken on board for the decision making process regarding the accident and emergency department.