Enter and view: Eliot House Nursing Care Home

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Summary of report content

Healthwatch Lincolnshire is the independent health and social care champion. Local Healthwatch is in place to gather the views and experiences of people accessing services, to use this information to influence decisions and to provide information and advice to the local community about health and social care services.

These Enter and View visits are ‘announced’ visits where they notify the provider of their intention to visit. Healthwatch Lincolnshire visited Eliot House Nursing Care Home on 28/09/2017.

The summary of findings highlight: Overwhelmingly the residents seemed happy and settled in their environment with high praise for the staff; Healthwatch Lincolnshire acknowledge the suggestions made, that more activities would be appreciated, however also acknowledge that this is not just the role of the home but also of families and community also; Healthwatch Lincolnshire noted some of the good work and focus around hydration and nutrition and falls and have issued the home with information about the LPZ program for consideration with regards to further development of this work; Healthwatch Lincolnshire note the lack of NHS dental care available; the limited amount of support available to get residents to dentists and the impact this can have on the home, family and residents, this information, themes and trends will be reflected to the local dental network as part of our specialist dental activity.

The report includes 0 recommendations and does not include a response from the provider.

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General details

Local Healthwatch
Healthwatch Lincolnshire
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Booking appointments
Building, Decor and Facilities, including health and safety
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Medication, prescriptions and dispensing
Staffing - levels and training
Quality of treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced/Unannounced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Eliot House Nursing Care Home

Details of people who shared their views

Number of people who shared their views
5
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
No
Did you find this attached report useful?
0
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