Enter and view: Skirbeck Court Care Home Report

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Summary of report content

Healthwatch Lincolnshire is the independent health and social care champion. Local Healthwatch is in place to gather the views and experiences of people accessing services, to use this information to influence decisions and to provide information and advice to the local community about health and social care services.

These Enter and View visits are ‘announced’ visits where they notify the provider of their intention to visit. Healthwatch Lincolnshire visited Skirbeck Court Care Home Report on 27/09/2017.

The summary of findings highlight: Overwhelmingly residents felt that they were well cared for and that they were in a happy and relaxed environment where as best they could said it was as it would be if they had stayed in their own home; Healthwatch Lincolnshire noted some of the challenges the home had in relation to particularly A&E at Pilgrim and their desire to build better relationships with the team there; Healthwatch Lincolnshire also noted the difficulty being faced in terms of recruitment and work being done to promote caring as a career with progression; Healthwatch Lincolnshire heard and have reflected back the residents who told us that they would really like people to talk to and they recognised that the staff were very busy and just didn’t have the time to socialise.

The report includes 0 recommendations and does not include a response from the provider.

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General details

Local Healthwatch
Healthwatch Lincolnshire
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Building, Decor and Facilities, including health and safety
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Follow-on treatment and continuity of care
Food, nutrition and catering
Medication, prescriptions and dispensing
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
Survey

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Skirbeck Court Care Home

Details of people who shared their views

Number of people who shared their views
11
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
No
Did you find this attached report useful?
0
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