Enter and view: Spring Cottages

Download (PDF 5.13 MB)

Summary of report content

Healthwatch Lancashire conducted an Enter and View on Spring Cottages in Padiham Lancashire, a privately owned residential home catering for residents who are affected by old age.

The visit was conducted on 25th September 2017 and was an announced visit which was arranged as part of Healthwatch Lancashire’s Enter and View schedule where 6 residents and a member of staff was asked for their views.

Observation by the enter and view representatives reported that:

The home received a positive review in each area that it was observed with the rating being based on that the home would be chose for a loved one.

The home also received positive feedback from its residents who seemed to be happy living in the home along with being happy with the staff who care for them.

The members of staff who work there also gave the home a good review with them feeling supported, happy and stating that they would recommend the home to a close relative.

There were no recommendations made in the report and there was no response from the service provider.

Would you like to look at:

General details

Local Healthwatch
Healthwatch Lancashire
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Access to services
Building, Decor and Facilities, including health and safety
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Food, nutrition and catering
Caring, kindness, respect and dignity
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home

Details of people who shared their views

Number of people who shared their views
7
Age group
All
Gender
All
Sexual orientation
Not known
Does this report feature carers?
No
Did you find this attached report useful?
0
No votes have been submitted yet.