Enter and view: Lynwood Lodge residential care home, Sale

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Summary of report content

Trafford conducted an Enter and View on Lynwood Lodge, a privately owned residential care home with 24 places, on 13th July 2017.

This Enter and View visit is taking place as part of a three-year programme of visits to every nursing and residential home in Trafford which has publicly funded residents.

Observation by the Enter and View representatives reported that:

• 95% of residents at the Home live with various degrees of dementia.

• All residents listened to spoke of their satisfaction at living at the Home.

• Relatives spoke to on the day of the visit complimented the care delivered by staff at the Home.

• The Home is welcoming and well-staffed.

• Staff are clearly happy at Lynwood Lodge and this permeates the atmosphere providing very good responsive interactions with the residents.

• They found the Home to be very well managed.

• The Home has an open-door policy and visitors were present during our morning session. There is a signing-in book for visitors on arrival at the Home.

The following recommendations were made:

• They felt that the creation of a ‘passport’ for each resident’s eyesight requirements and a photograph of the spectacles the individual has purchased is good practice.

• Adoption of the best practice initiatives (see report)

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General details

Local Healthwatch
Healthwatch Trafford
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Access to services
Administration (records, letters, results)
Building, Decor and Facilities, including health and safety
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Complaints
Cost and funding of services
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Caring, kindness, respect and dignity
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home

Details of people who shared their views

Number of people who shared their views
0
Age group
Not known
Gender
All
Sexual orientation
Not known
Does this report feature carers?
Yes
Did you find this attached report useful?
0
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