Annual Report 2016-17

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Summary of report content

Healthwatch Knowsley Annual Report details the impact and activities carried out in 2016/2017 to place patients and the public at the heart of health and social care service improvement.

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General details

Local Healthwatch
Healthwatch Knowsley
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Annual Report
Key themes
Access to services
Booking appointments
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Health inequality
Public consultation and engagement

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Emergency department (inc A&E)
General outpatients and hospital-based consultants
General Practice (GP)
Health visitors including baby clinics
Other
Name of service provider
Healthwatch Knowsley

Details of people who shared their views

Number of people who shared their views
1777
Does this report feature carers?
Yes
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