Enter and view: Dalton Court Care Home

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Summary of report content

Healthwatch Cumbria conducted an Enter and View on Dalton Court Care Home, Cumbria, a privately owned nursing home. The visit was conducted on 12th June 2017.

The visit was arranged as part of Healthwatch Cumbria's enter and view schedule.

Observation by the enter and view representatives reported that:

The main reception area was bright and airy, with a signing in book, hand sanitiser and suggestion box. A large activities board was prominently displayed and had different activities scheduled daily for each morning and afternoon.

Residents and family members were very happy with the care provided at the home.

There was a varied activities calender and the home was clean and well maintained.

There were no problems reported regarding access to health care services.

The optician visited once a year.

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General details

Local Healthwatch
Healthwatch Cumbria
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Building, Decor and Facilities, including health and safety
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Caring, kindness, respect and dignity
Staffing - levels and training
Quality of treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Optometry services/opticians
Urgent primary care, including Urgent Treatment Centres, walk-in care, out of hours GP services, minor injury and treatment centres
Chiropody/podiatry
Care home
District nurse and community nursing
Name of service provider
Priory Adult Care Services

Details of people who shared their views

Number of people who shared their views
19
Age group
All
Gender
All
Ethnicity
All
Types of disabilities
Long term condition
Does this report feature carers?
Yes
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