Enter and view: Bentley Manor Care Home, Cheshire East

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Summary of report content

Healthwatch Cheshire conducted an Enter and View on Bentley Manor Care Home (formerly Rosedale Manor) in Crewe, Cheshire, a care home which caters for up to 78 residents who have mental health difficulties, physical disabilities or dementia. The home is also registered to provide care for younger adults with a learning disability.

The visit was conducted on 23rd August 2017 and was part of Healthwatch Cheshire’s enter and view schedule.

Observation by the enter and view representatives reported that:

In general the comments and observations were mainly positive in a number of areas along with positive comments made by residents.

There were some recommendations made by the enter and view team and placed in the report. The provider of the service did not give any feedback.

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General details

Local Healthwatch
Healthwatch Cheshire East
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Building, Decor and Facilities, including health and safety
Communication with patients; treatment explanation; verbal advice
Food, nutrition and catering
Medication, prescriptions and dispensing
Caring, kindness, respect and dignity
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Rehabilitation/enablement
Care home

Details of people who shared their views

Number of people who shared their views
0
Age group
All
Gender
All
Sexual orientation
Not known
Types of disabilities
Physical or mobility impairment
Learning disability or difficulties
Mental health condition
Long term condition
Types of long term conditions
Dementia
Other
Learning disability
Does this report feature carers?
Not known
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0
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