Dhek Bhal mens group engagement summary

Healthwatch Bristol engaged with 15 men who are of South Asian decent at Dhek Bhal’s Day Centre. Most of the men Healthwatch Bristol engaged with had English as a second language. Therefore, the format of the resources used in the engagement activity was very accessible which enabled individuals who had a language barrier to engage in the data collection process.

Healthwatch Bristol collected 10 experiences at the engagement session. The key themes from the experiences included: Patient choice in relation to dignity and respect were highlighted as a major issue with regards to barriers to accessing health care due to gender; treatment and care in relation to the quality of care provided were highlighted very positively in primary care; access to services in relation to service delivery and the right to listen to; treatment/ care and treatment explanation was also highlighted as a problem in this report; a small percentage of commentators highlighted staff attitudes and administrative procedures an issue in relation to discharge procedures.

There were no recommendations documented within the report. All the feedback Healthwatch Bristol gathers is analysed and used to inform the Healthwatch Bristol quarterly Feedback Feed Forward reports which are shared with Healthwatch Bristol partners including Bristol Clinical Commissioning Group, the Bristol Health and Wellbeing Board, Bristol City Council, the Care Quality Commission, NHS England and Healthwatch England.