Evaluation Report: Strand House

On Wednesday 2 August 2017, Healthwatch Sefton staff undertook engagement at the Strand House high rise flats situated in the Bootle locality of Sefton. Strand House is a high rise building over 21 floors and houses 123 retirement flats. This is managed by One Vision Housing, the largest housing association in Sefton.

The main findings / outcomes from the visit included:

All residents across 123 flats are now aware of Healthwatch Sefton. During the visit only 2 residents spoken to stated they were aware of Healthwatch Sefton. 10 new members signed up on the day

‘Sefton Pensioners Older Persons Forum’, Bootle reported 15 new people attended their Bootle forum at the ‘Strand by Me’ shop who all benefited from 3 the information talk about maximising their income (This was contributed to their leaflet being included in the information provided to each resident)

A number of signposts were made during the visit by the Healthwatch Sefton team, including reporting a nuisance neighbour to the Strand House residents association

An article appeared in the Bootle Champion ‘ Residents in flats to have their say on local health services’