Enter and View: Goodmayes Medical Practice, follow up review

Download (PDF 166.09 KB)

Summary of report content

Healthwatch Redbridge did an announced Enter and View visit to Goodmayes Medical Centre on 6th July 2017, to check if the Accessible Information Standards have been implemented at the surgery, thereby ensuring that the needs of people with communication impairments and other disabilities are being met. The visit involved observing the external and internal areas of the surgery and speaking to the practice manager and other staff in order to identify any issues or challenges that someone with an impairment might face when using the facilities in the surgery.

This follow up document reports on impact, if any, the Enter and View visit had and the response of the Medical Centre to the recommendations.

Goodmayes had responded to the recommendations presented by Healthwatch, but this report highlights the changes made and actions taken based on those recommendations.

Would you like to look at:

General details

Local Healthwatch
Healthwatch Redbridge
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Access to services
Building, Decor and Facilities, including health and safety
Parking and transport
Communication with patients; treatment explanation; verbal advice
Caring, kindness, respect and dignity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Name of service provider
Goodmayes Medical Centre

Details of people who shared their views

Number of people who shared their views
0
Age group
All
Gender
All
Ethnicity
All
Types of disabilities
Sensory impairment
Learning disability or difficulties
Physical or mobility impairment
Does this report feature carers?
No
Did you find this attached report useful?
0
No votes have been submitted yet.