Enter and view: Cold Springs Park Care Home

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Summary of report content

Healthwatch Cumbria conducted an Enter and View on Cold Springs Park Care Home, Cumbria, a privately owned care home catering for elderley and various levels of dementia. The visit was conducted on 22nd June 2017.

The visit was arranged as part of Healthwatch Cumbria's enter and view schedule.

Observation by the enter and view representatives reported that:

The home and gardens were well maintained. The reception was secure and modern with good information available.

Access to healthcare was not a problem.

There was an activity coordinator with an advertised schedule for activities. There didn't seem to be any day trips away from the home organised by the staff. Healthwatch Cumbria recommended this be looked into in the future.

There was no response from the provider.

The area of the home that catered for residents was separate to the general care home.

There was a set BUPA menu for food and residents could choose what they wanted fron the menu. All food was prepared on the premises.

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General details

Local Healthwatch
Healthwatch Cumbria
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Building, Decor and Facilities, including health and safety
Communication with patients; treatment explanation; verbal advice
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Caring, kindness, respect and dignity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced/Unannounced

Details of health and care services included in the report

Details of health and care services included in the report
Urgent primary care, including Urgent Treatment Centres, walk-in care, out of hours GP services, minor injury and treatment centres
Care home
District nurse and community nursing
Name of service provider
BUPA

Details of people who shared their views

Number of people who shared their views
5
Age group
All
Gender
All
Ethnicity
All
Types of disabilities
Learning disability or difficulties
Long term condition
Types of long term conditions
Dementia
Does this report feature carers?
No
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