Norfolk Views and Exp of CAMHS tier 1 and tier 2

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Summary of report content

Healthwatch Norfolk wanted to ensure that the views of young people in mainstream education were included in the local CAMHS transformation plan.  Across 10 schools, 131 Year 6 pupils, 534 pupils in Years 9 and 11 and 71 staff responded to their online survey and 87 young people, 25 school staff and 6 parents or carers spoke to them face-to-face.

The report looks at young people’s views of programmes in school that specifically address children’s social and emotional needs. Primary school pupils were more positive about these than secondary school children. The report also explores what young people want from a mental health service – one which is tailored to their lifestyle, and their concerns about long waiting times for treatment.

The report includes 5 recommendations about waiting times, involving young people in staff recruitment and training and development of future services, and how educational institutions could work together to provide a core mental health offer county-wide.

 

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General details

Local Healthwatch
Healthwatch Norfolk
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Communication with patients; treatment explanation; verbal advice
Public consultation and engagement
Health inequality
Lifestyle and wellbeing; wider determinants of health
Caring, kindness, respect and dignity
Staffing - levels and training
Service organisation, delivery, change and closure
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Interviews
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Child and Adolescent Mental Health Services (CAMHS) and Targeted Mental Health in Schools Services (TaMHS)

Details of people who shared their views

Number of people who shared their views
652
Age group
Not known
Gender
All
Sexual orientation
Not known
Pregnancy/maternity
N/A
Does this report feature carers?
Yes
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