Enter and view: Lytham Court Care Home

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Summary of report content

Healthwatch Lancashire conducted an Enter and View on Lytham Court Care Home in Lytham St Annes, Lancashire, a privately owned nursing home catering for residents who are affected by Dementia.

The visit was conducted on 9th May 2017 and was an announced visit which was arranged as part of Healthwatch Lancashire's Enter and View schedule where 1 resident, 2 members of staff and six relatives were asked for their views. A further observational visit was undertaken on 1st June 2017 to capture a more in-depth account of staff/resident interaction.

Observation by the enter and view representatives reported that:

The home received a positive review in each area that it was observed with the rating being based on that the home would be chose for a loved one.

When the resident was asked for their comments, they provided comments which the majority was positive about environment, activities, care and food.

At the end of the report, there was a response from the provider which said “some minor changes were requested by the provider and these have been incorporated into the final report”.

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General details

Local Healthwatch
Healthwatch Lancashire
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Access to services
Building, Decor and Facilities, including health and safety
Parking and transport
Communication with patients; treatment explanation; verbal advice
Food, nutrition and catering
Medication, prescriptions and dispensing
Caring, kindness, respect and dignity
Other
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home

Details of people who shared their views

Number of people who shared their views
9
Age group
All
Gender
All
Sexual orientation
Not known
Types of long term conditions
Dementia
Does this report feature carers?
Yes
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