Patient experiences - May 2017

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Summary of report content

This report has been produced by Healthwatch Lincolnshire to highlight the patient, carer and service user health and care experiences shared

with us for the period 1 to 31 May 2017.

During this period we received a total number of 151 experiences, 53 of these have been posted directly to our feedback centre (to read

individual comments regarding individual providers please visit www.healthwatchlincolnshire.co.uk and select relevant provider details), with

the remaining 98 being contained in this report.

Healthwatch Lincolnshire has consistently over the past 3 years reported concerns raised with us by patients about length of waits to get an

appointment with their GP. In May Healthwatch Lincolnshire have again received a number of comments on this subject but the situation appears to be getting worse.

Contained within this report is also some very informative feedback from a service user group with regards to various access issues at Pilgrim

Hospital. Learning through user experiences such as this is very useful and maybe something other providers would benefit from.

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General details

Local Healthwatch
Healthwatch Lincolnshire
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Booking appointments
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Other
Name of service provider
Unknown

Details of people who shared their views

Number of people who shared their views
98
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
No
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