Enter and view: Parkside Care Home

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Summary of report content

Healthwatch Cumbria conducted an Enter and View on Parkside Care Home, Cumbria, a council owned care home . The visit was conducted on 22nd May 2017.

The visit was arranged as part of Healthwatch Cumbria's enter and view schedule.

Observation by the enter and view representatives reported that:

The home was a hive of activity and residents seemed to be happy either talking in groups or taking part in activities. There were activity posters around the home and visits by entertainers were organised on a regular basis. Trips away from thye home were also organised monthly if possible.

There were bi monthly resident meetings where residents could ask for changes.

The local GP usually attended the homa every Monday and access to other healthcare professionals was easy.

The menus were varied and the people spoken too enjoyed the food. The cook was willing to cater for individual needs and requests for changes to the menu.

A recommendation was submitted bu Healthwatch Cumbria to de clutter the outdoor patio area before summer to allow better use. The manager agreed and has prepared an action plan.

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General details

Local Healthwatch
Healthwatch Cumbria
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Building, Decor and Facilities, including health and safety
Communication with patients; treatment explanation; verbal advice
Food, nutrition and catering
Written information, guidance and publicity
Caring, kindness, respect and dignity

Methodology and approach

Primary research method used
Observation (eg Enter and View)
Interviews
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Care home
District nurse and community nursing
Name of service provider
Cumbria County Council

Details of people who shared their views

Number of people who shared their views
0
Age group
All
Gender
All
Ethnicity
All
Does this report feature carers?
Not known
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