Patient Experience Report - April 2017

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Summary of report content

This report has been produced by Healthwatch Lincolnshire to highlight the patient, carer and service user health and care experiences shared

with us for the period 1 to 30 April 2017.

During this period we received a total number of 157 experiences, 78 of these have been posted directly to our feedback centre (to read

individual feedback comments regarding individual providers please visit www.healthwatchlincolnshire.co.uk and select relevant provider

details), with the remaining 79 being contained in this report.

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General details

Local Healthwatch
Healthwatch Lincolnshire
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Administration (records, letters, results)
Booking appointments
Communication with patients; treatment explanation; verbal advice
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Dentist
General Practice (GP)
Other
Adult social care, including care packages and social workers
Name of service provider
Unknown

Details of people who shared their views

Number of people who shared their views
78
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
No
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