Cashpointers project evaluation and engagement

Cash Pointers is a Big Lottery funded project delivered by 1625 Independent People to help young people improve their money skills and financial confidence.

The project was first set up in 2013 with an aim to provide advice and training to young people about how to budget and manage their finances. The project also signposts young people to relevant external agencies for help in relation to their financial stresses.

Cash Pointers invited Healthwatch Bristol to their evaluation event in April 2017 to speak with the young people, who have engaged with the project. Healthwatch Bristol main aim was to engage with the attendees of the event and to find out about their experiences of accessing health and social care services.

Healthwatch Bristol also spoke with the young people who took part in the Cash Pointers project. Healthwatch Bristol also found out about their experiences of engaging with the project and the impact it has on their lives. Healthwatch Bristol received 11 experience of health and social care service.

Commentators commented on five General Practitioner’s surgeries in relation to Primary care services in Bristol, Horfield Health Centre, Gaywood House Medical Practice, The Charlotte Keel Medical Practice, Nightingale Valley Practice and Monks Park Surgery. The general consensus of the feedback received was a mixture of positive and negative comments. Off the seven comments received; 4 was negative, 2 positive and 1 was of mixed sentiments. Issues relating to ‘administration; appointments availability’ and ‘appointment bookings’ were highlighted as a concern by commentators, while other commentators highlighted their satisfaction with the administrative service that they are receiving from their practice.

Healthwatch Bristol identified 1 recommendation which is stated within the report. There is no comment or response from the provider.