The West of England Centre for Inclusive Living (WECIL): Disability group drop in
Download (PDF 530.32 KB)Summary of report content
The West of England Centre for Inclusive Living (WECIL) Disability Group is a group set up by WECIL for individuals with disabilities to meet up, socialise and learn about organisations that are within their communities, which can provide support or signposting opportunities.
Healthwatch Bristol conducted a focus group style engagement session in April 2017 with the members of the WECIL Disability Support Group. During the course of the day, there were over 12 members in attendance and they all participated in the engagement activity with Healthwatch and gave valuable feedback about their experiences of accessing health and social care services, particularly around Primary Care Services.
Commentators commented on ten primary care services in Bristol which were predominately GP Practices. The general consensus of the comments and feedback received about the services were a mixture of positive and negative. Of the ten comments received six were negative, three positive and one was a mixture of positive and negative sentiments. 10 comments were received in relation to secondary care services. Commentators commented on their experiences of accessing health care services from eight major Secondary Care services in Bristol. From the feedback received and analysed, 70 percent of the comments received were negative with 30 percent being positive.
In the report, Healthwatch Bristol made 1 recommendation: Patients’ choice and the quality of treatment received by patients are paramount in the patients’ journey when accessing health and social care services in Bristol. Patient involvement is also particularly important, in relation to improving access to services and the quality of care and treatment provided by medical practitioners. It is crucial that the availability of appointments are improved and waiting time for appointments is reduces to enhance the patient experience.