Experience summary report - Devon Partnership NHS Trust

Download (PDF 390.93 KB)

Summary of report content

The information within this report illustrates the nature of the feedback that has been received in relation to experiences involving mental health care and learning disabilities services that relate to Devon Partnership NHS Trust. During the last fiscal year, April 2016 – March 2017, Healthwatch Devon have captured a total of 56 individual experiences. This report summarises what those 56 people told Healthwatch Devon.

The top 3 themes in relation to the experiences gathered around mental health services include; Overall Healthwatch Devon found that 14% of the feedback received was given a theme of Staff attitudes. 95% of this feedback was negative; access to mental health services attracted a further 12% of the total feedback of which 89% of the comments were negative and 11% neutral; 12% of the feedback included the theme of quality of treatment. 83% was negative, 11% positive and 6% neutral.

The data included in the experience summary reports are for the recipients to utilise and to help inform service design, delivery and improvement.

Would you like to look at:

General details

Local Healthwatch
Healthwatch Devon
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Quality of treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Community Mental Health Team (CMHT) and specialist MH services
Name of service provider
Devon Partnership NHS Trust

Details of people who shared their views

Number of people who shared their views
56
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
No
Did you find this attached report useful?
0
No votes have been submitted yet.