Enter and View: Dignity in Care Annual Report, Buckinghamshire
Download (PDF 307.59 KB)Summary of report content
Healthwatch Buckinghamshire conducted several Enter and Views on 24 different Adult Care Homes in Buckinghamshire and fed their findings back in this report. These enter and views were all unscheduled but Healthwatch Buckinghamshire give them 2 weeks’ notice. All of the Enter & Views took place between 1st April 2016 and 31st March 2017 with the report being published in April 2017.
Observation by the enter and view representatives reported that:
70% of the care homes visited were rated 4 and 5 stars, with the rest receiving 3.
No challenging behaviour was seen or issues raised necessitating any calls to the Adult Safeguarding Board.
There were some excellent examples of dignity in care which are reflected in the sections below.
It was also reported that Healthwatch Buckinghamshire also found some poor examples – these were often linked to low staff numbers, a high proportion of agency staff who did not know the individuals in the care home, or a lack of knowledge or interest in maintaining individual’s independence or self-esteem.
There were mixed comments within the reports, some care homes receiving positive comments, some mixed comments with others negative comments. Where appropriate, the enter and view team made recommendations with the managers giving response to show what impact has been made since the visits.