Enter and view: Lindsey Hall Nursing Home

Download (PDF 467.63 KB)

Summary of report content

Healthwatch North East Lincolnshire is the independent health and social care champion. Local Healthwatch is in place to gather the views and experiences of people accessing services, to use this information to influence decisions and to provide information and advice to the local community about health and social care services.

These Enter and View visits are ‘announced’ visits where they notify the provider of their intention to visit. Healthwatch North East Lincolnshire visited Lindsey Hall Nursing Home on 20/02/2017.

The summary of findings highlight: The home was warm and welcoming; Healthwatch North East Lincolnshire observed staff treating residents with privacy, dignity and respect; residents and relatives had a number of positive comments about the home; staff were approachable and all were smiling and courteous.

The report includes 1 recommendation and does include a response from the provider.

Would you like to look at:

General details

Local Healthwatch
Healthwatch North East Lincolnshire
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Building, Decor and Facilities, including health and safety
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Follow-on treatment and continuity of care
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Caring, kindness, respect and dignity
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced/Unannounced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Yorkare Homes Ltd

Details of people who shared their views

Number of people who shared their views
0
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
No
Did you find this attached report useful?
0
No votes have been submitted yet.