Enter and view: Peterloo Medical Centre
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General details
Local Healthwatch
Healthwatch Rochdale
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Building, Decor and Facilities, including health and safety
Parking and transport
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Public consultation and engagement
Written information, guidance and publicity
Accessibility and reasonable adjustments
Administration (records, letters, results)
Caring, kindness, respect and dignity
Access to services
Triage and admissions
Booking appointments
Cancellation
Staffing - levels and training
Remote appointments and digital services
Methodology and approach
Was the work undertaken in partnership with another organisation?
Not applicable
Primary research method used
Observation (eg Enter and View)
Interviews
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced
Details of health and care services included in the report
Details of health and care services included in the report
General Practice (GP)
Name of service provider
Peterloo Medical Centre
Details of people who shared their views
Number of people who shared their views
10
Age group
All
Gender
All
Ethnicity
All
Sexual orientation
Not known
Types of disabilities
Not known
Other
Types of long term conditions
Other
Does this report feature carers?
Not known