Enter and view: Update on Green Trees Care Home (original in August 2014)
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General details
Local Healthwatch
          Healthwatch Enfield
              Publication date
              Date evidence capture began
              Type of report
          Enter and View
              Key themes
          Building, Decor and Facilities, including health and safety
          Cleanliness, Hygiene and Infection Control
          Communication with patients; treatment explanation; verbal advice
          Follow-on treatment and continuity of care
          Lifestyle and wellbeing; wider determinants of health
          Administration (records, letters, results)
          Caring, kindness, respect and dignity
          Written information, guidance and publicity
          Staffing - levels and training
          Remote appointments and digital services
          Integration of services and communication between professionals
              Methodology and approach
Was the work undertaken in partnership with another organisation?
              No
          Primary research method used
          Interviews
              If an Enter and View methodology was applied, was the visit announced or unannounced?
              Announced
          Details of health and care services included in the report
Details of health and care services included in the report
          Care home
              Name of service provider
              Green Trees Care Home
          Details of people who shared their views
Number of people who shared their views
              1
          Age group
          65 to 79 years
              Gender
          All
              Types of disabilities
          Physical or mobility impairment
          Learning disability or difficulties
          Mental health condition
          Long term condition
              Does this report feature carers?
          No