Enter and view: Cannock Community Diagnostic Centre

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Summary of report content

Healthwatch Staffordshire undertook an Enter and View visit to the Cannock Community Diagnostic Centre (CDC), located at Cannock Chase Hospital on Brunswick Road, Cannock, Staffordshire. 

The report looks at:

  • The location and access to the service
  • The building and facilities
  • Signage and wayfinding
  • Information to patients
  • Staff and management perspective
  • Patient feedback

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General details

Local Healthwatch
Healthwatch Staffordshire
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Accessibility and reasonable adjustments
Administration (records, letters, results)
Building, Decor and Facilities, including health and safety
Communication with patients; treatment explanation; verbal advice
Diagnosis
Food, nutrition and catering
Integration of services and communication between professionals
Parking and transport
Patient/resident safety
Staffing - levels and training
Waiting times- punctuality and queuing on arrival

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Diagnostic centre/hub

Details of people who shared their views

Number of people who shared their views
21
Types of disabilities
Physical or mobility impairment
Does this report feature carers?
Yes
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