Social prescribing in Southwark: the patient's perspective

Healthwatch Southwark undertook research on social prescribing in Southwark. They spoke to seven people who had benefited from social prescribing projects linked to organisations including Time & Talents, Pembroke House, Paxton Green Time Bank and Age UK Lewisham and Southwark. Participants had experienced a range of challenges including mental health problems, long-term physical health conditions, social isolation, bereavement, unemployment, domestic abuse and substance misuse.

All interviewees described positive impacts on their mental health and wellbeing. People reported feeling less isolated, more confident and more connected to their communities after taking part in activities such as counselling, wellbeing groups, mindfulness sessions, volunteering, arts and crafts, exercise groups and social clubs. Several also described improvements in their physical activity, daily routines, confidence and management of substance misuse issues. 

A key factor in successful experiences was the support provided by community navigators, who helped people identify activities that matched their interests, maintained regular contact and encouraged them to engage with new opportunities. Participants valued being listened to, having support tailored to their needs and receiving help to overcome barriers such as anxiety, lack of confidence and transport difficulties. Many went on to support others through volunteering, peer support and introducing new people to local activities, creating wider benefits for the community. 

Healthwatch Southwark concluded that social prescribing can improve mental health, reduce loneliness and help people become more active and involved in their communities. Participants suggested increasing the range and capacity of activities, improving awareness of social prescribing opportunities among professionals and the public, and ensuring ongoing support is available for people who need longer-term help to maintain the benefits they have achieved.