Insight Bulletin August 2026

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Summary of report content

Healthwatch Surrey report on key themes in the most recent insight they have received:

  • Thanks and praise for staff going above and beyond pressure
  • Dental care: confusion around access to NHS treatment
  • Challenges accessing mental health support for children and young people with special educational needs
  • Discharge delays and poor planning

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General details

Local Healthwatch
Healthwatch Surrey
Publication date
Key themes
Access to services
Caring, kindness, respect and dignity
Consent, choice, user involvement and being listened to
Cost and funding of services
Discharge
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Child and Adolescent Mental Health Services (CAMHS) and Targeted Mental Health in Schools Services (TaMHS)
Dentist
Discharge lounge/ discharge team/ discharge to assess

Details of people who shared their views

Number of people who shared their views
144
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