GP Surgery Feedback - August 2016 to March 2017

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Summary of report content

Healthwatch Windsor, Ascot and Maidenhead report the feedback they received about GP surgeries in the period August 2016 to March 2017.  During this period they heard from 161 people.

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General details

Local Healthwatch
Healthwatch Windsor, Ascot & Maidenhead
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Booking appointments
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
161
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