Q4 Patient Experience report

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Summary of report content

Healthwatch Tower Hamlets set out key themes in the feedback they received about GPs and hospitals in the period January to March 2026.  During that period they heard from 1,158 people.

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General details

Local Healthwatch
Healthwatch Tower Hamlets
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Booking appointments
Caring, kindness, respect and dignity
Consent, choice, user involvement and being listened to
Remote appointments and digital services
Service organisation, delivery, change and closure
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Hospital services- not stated

Details of people who shared their views

Number of people who shared their views
1158
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