Enter and view: Goodwood Orchard Care Home

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Summary of report content

Healthwatch Leicester and Healthwatch Leicestershire undertook an enter and view visit to Goodwood Orchard Care Home on 8 June 2026.

Overall, the visit team found the home to be welcoming, clean and well maintained, with residents appearing happy and well cared for. Although building work was taking place to extend the home, this did not impact accessibility or the quality of the environment. 

Residents were supported to make choices about their daily lives, with personalised care plans, well-presented bedrooms and opportunities to personalise their living spaces. Staff and management were observed to interact positively and respectfully with residents and staff described feeling well supported and appropriately trained. 

The home offers a varied programme of activities tailored to residents' interests and abilities, including regular outings, celebrations and opportunities for social engagement. During the visit, residents were actively participating in a singing and dancing session and appeared engaged and enjoying the activity.

Family involvement was encouraged through open visiting and regular communication. Residents also had access to a range of healthcare professionals and systems were in place to support appointments, monitor nutrition and hydration. Overall, during the visit we found the home to be a caring and welcoming environment where residents were well supported and encouraged to make choices about their daily lives.

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General details

Local Healthwatch
Healthwatch Leicester
Healthwatch Leicestershire
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Care home
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