A Summary of the Findings from a Survey of 53 Unpaid Carers

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Summary of report content

Healthwatch Wakefield and an independent organisation called Niche spoke to 53 carers, face to face, in 2015 and 2016, to find out what their experiences of the new Connecting Care teams had been like.

Being a carer had a huge impact on carers' lives.

Some had experienced good and well co-ordinated care from the new teams, but others didn't get all the support they needed.

Some carers had had really good support from Carers Wakefield and District or Age UK Wakefield District who had helped them.

Carers made a number of really good and practical suggestions regarding how services to support them could be improved.

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General details

Local Healthwatch

Healthwatch Wakefield

Publication date

Friday, March 31, 2017

Key themes

Consent, choice, user involvement and being listened to

Follow-on treatment and continuity of care

Integration of services and communication between professionals

Lifestyle and wellbeing; wider determinants of health

Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?

Yes

Name(s) of the partner organisation(s)

Niche

Primary research method used

Interviews

Details of health and care services included in the report

Adult social care, including care packages and social workers

Home care/domiciliary care including personal assistants and personal budgets

Details of people who shared their views

Number of people who shared their views

Does this report feature carers?

Yes

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