Mid Yorkshire Hospitals NHS Trust Patient experience survey
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Healthwatch Wakefield wanted to assess the general experience of patients and visitors at hospitals in the Mid Yorkshire Hospitals NHS Trust. They spoke to 150 people.
Overall the survey showed that people are broadly satisfied with their experiences at Mid Yorkshire Hospitals Trust. There were many compliments about staff and the quality of care people had received while at the hospital. The cleanliness of the hospitals was also seen as very good.
Waiting times for outpatients and for follow up appointments were variable according to the department, but there was a balance of positive and negative feedback with many people saying that they had not had to wait at all, or only a short time. Insufficient staffing levels and people being ‘run off their feet’ was also a common theme.