Future in Mind - Case studies

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Summary of report content

Healthwatch Wakefield was asked to collect number of case studies with young people who had experienced mental health issues and how they had tried to get advice or support. The outcome identified for this element of the work was to hear about local young people’s experiences and to give them a voice.  They spoke to 8 young people.

Although the studies were with a relatively small number of young people it was encouraging to find that some had positive experiences. This covered a range of different professionals and services including a GP, a Youth Offending Team worker, a community worker, a nurse, a police constable, and CAMHS.

Of the negative experiences the young people had with accessing or receiving services some of them talked about the difficulties in making contact or going to the service, and for some of them it made them so anxious they had not continued to find, or continue with, support.

Another theme was the lack of suitable, age appropriate services.

A further issue mentioned was how the young people felt about the process once in a service such as ticking boxes, being fixed within a timescale and workers avoiding some issues brought to them.

There is an issue with the lack of gender appropriate professionals. There is also an issue with age appropriate services or services where you can transition.

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General details

Local Healthwatch
Healthwatch Wakefield
Publication date
Key themes
Access to services
Caring, kindness, respect and dignity
Consent, choice, user involvement and being listened to
Follow-on treatment and continuity of care
Integration of services and communication between professionals
Service organisation, delivery, change and closure
Staffing - levels and training
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Interviews

Details of health and care services included in the report

Details of health and care services included in the report
Child and Adolescent Mental Health Services (CAMHS) and Targeted Mental Health in Schools Services (TaMHS)
Community Mental Health Team (CMHT) and specialist MH services
Counselling/Psychotherapy/ Improving Access to Psychological Therapies (IAPT)

Details of people who shared their views

Number of people who shared their views
8
Age group
13 to 15 years
16 to 17 years
18 to 24 years
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